Privacy and data policy
Reviewed on 1 May 2025
Osmosis Ventures Incorporated ("Osmosis Ventures", "we", "us" or "our") takes privacy seriously. This policy describes how we collect, use, share and protect information when you visit our website osmosis-ventures-ie.live and use our AI trading platform, together referred to as the “Service”. Please review it carefully; if you disagree with these terms, discontinue use of the Service.
1. Data We Gather
1.1 Details You Give Us
When you open an account or engage with the Service, we may request or receive the following:
- Identity information: given name, family name and date of birth.
- Contact information: email, telephone number and home address.
- Financial information: broker API keys for read-only or execution access, investment choices and risk settings. We do not retain complete broker login details or card numbers.
- Account profile: user ID, strategy choices and notification preferences.
- Correspondence: communications sent through support channels or email.
1.2 Data Collected Automatically
Using the Service also generates certain technical information automatically, including:
- IP address, browser and browser version, plus operating system.
- Visited screens, tools used, time on page and click activity.
- Device identifiers and, where relevant, mobile advertising identifiers.
- Information from cookies and tracking tools (see our Cookie Policy).
1.3 Information Supplied by Others
Information may come from external parties, including identity-check providers, fraud-screening services and analytics partners. We may combine it with existing records to improve reliability and protection.
2. Uses of Your Information
We process collected information in order to:
- Open and administer your account and deliver the Service.
- Handle trading signals and automated instructions through linked brokers.
- Tailor your experience and show useful market information.
- Deliver service messages, including confirmations, trading alerts and security notices.
- Provide promotional messages where you consent or applicable law permits.
- Identify, examine and deter fraud or other unlawful conduct.
- Meet applicable legal and regulatory duties.
- Analyse, test and build Service improvements using aggregated, anonymised information.
3. Processing Grounds for EEA and UK Residents
For people in the European Economic Area or the United Kingdom, personal data is processed on these legal grounds:
- Contract necessity: to deliver the Service requested when you register.
- Legitimate interests: protecting the platform, preventing fraud and improving the product.
- Legal requirement: meeting financial rules and tax obligations.
- Permission: marketing and optional cookies, with permission withdrawable at any time.
4. When Information Is Shared
We do not trade personal information. It may be disclosed to:
- Service suppliers: hosting, email, analytics and support providers required by contract to safeguard your information.
- Linked brokers and exchanges: only the API directions necessary to carry out the strategy you configure.
- Public authorities: where legislation, a court order or protection of our rights requires it.
- Corporate transactions: during a merger, acquisition or asset transfer, provided the acquiring party continues to respect this policy.
5. Transfers Across Borders
Osmosis Ventures operates internationally. Your personal information may be sent to and handled in jurisdictions outside Ireland, including the United States and EU Member States. Where applicable, European Commission-approved Standard Contractual Clauses are used to protect international data transfers.
6. How Long We Keep Data
We keep personal information while your account remains open or while it is needed to provide the Service. Following closure, some records may be retained for up to seven years to meet financial regulatory duties. Aggregated, anonymised analytics may be kept without a fixed end date.
7. Your Data Rights
Subject to local law, you may be entitled to:
- Obtain a copy of the personal information we hold about you.
- Ask us to amend incorrect or missing information.
- Seek erasure of your information, sometimes called the “right to be forgotten”.
- Challenge or limit particular processing activities.
- Data portability: receive information in a structured, commonly readable format.
- Revoke consent at any time, without changing processing already carried out.
To make a rights request, email us at . We normally reply within 30 days.
8. Keeping Information Secure
Our safeguards include TLS 1.3 encryption during transmission, AES-256 encryption when stored, multi-factor sign-in, access controls based on role and yearly independent penetration testing. No online system is entirely risk-free, so choose a strong unique password and activate two-step verification.
9. Cookie Technologies
Cookies and related technologies help us run and enhance the Service. Further information is available in our Cookie Policy.
10. Privacy of Children
The Service is intended for adults aged 18 and over. We do not deliberately collect children’s personal information. If you believe a child has sent us data, contact us so we can remove it promptly.
11. Revisions to This Policy
We may revise this Privacy Policy from time to time. Significant changes will be communicated through our website or by email. Continuing to use the Service after the revised policy begins means you accept its updated terms.